One area of debate within the world of business is that of cancellations and refunds, and when we say debate, that has a wide scope and ranges all the way from a reasonable discussion to a heated argument. In the most extreme cases arguments about a cancellation or a refund have gone to litigation, and thus the business has had to ask their litigation lawyers to step in and help resolve the matter.
Of course, this can happen on both sides of the fence for business owners. Either they are the one who sold the goods and services and there is a dispute over their own refund or cancellation policy, or they are the customer of another business and they have found that their rights to cancel or receive a refund for faulty or incomplete goods and services are being denied.
These issues arise for many reasons; some are as a result of a business not making its cancellation and refund clear enough, a business not fulling its obligations with regards to cancellations and refunds, or it might be that a customer believes that they are entitled to cancel and receive a refund in all circumstances, which we hope you already know is not the case.